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Duane Murray

Resume

31 Years of Experience

Curriculum Vitae (CV)

Experience

2017 - 2023
Portland State University

Engineering and Technology Management, Data Scientist, Data Engineer, Data Analyst

Took time away from career for professional development and furthering education. Earned my Bachelors of Science in Economics from the College of Urban and Public Affairs, and Masters of Science in Engineering and Technology Management from the Maseeh College of Engineering and Computer Science at Portland State University.

Focus areas:

● Data Mining (SQL)
● Data Warehousing
● Extract, Transform, Load (ETL, Excel, CSV, DB)
● Machine Learning (AI/ML)
● Data Envelopment Analysis (DEA)
● Hierarchical Decision Modeling (HDM)
● Data Visualization (Tableau, matplotlib, lessR, ggplot2, Visio)
● Software Development (Python, R, PHP)
● Source Code Control (Git, GitHub)
● Integrated Development Environments (Visual Studio Code, RStudio, MySQL Workbench)
● Operations Research using Linear Programming (LP) and Optimization Models
● Project Management (PM, Agile, Waterfall)
● Engineering Economics
● Statistics
● Technology Marketing
● Communication and Team Building

Skills: Linux · SQL · Statistics · Back-End Web Development · Web Development · Python (Programming Language) · HTML · JavaScript · PHP · Databases · Cascading Style Sheets (CSS) · HTML5 · Web Applications · Web Application Development · Data Science · Database Administration · MySQL · R (Programming Language) · Programming · Database Design · Machine Learning

Portfolio Links:

2008 - 2017
Seismic Music

Owner / Director, E-Commerce & Web Applications

Founding partner of Seismic Music LLC,  a rebrand and expansion from Get It All.Net (2002-2008). Grew an initial investment of $50 to $300,000 in annual gross sales, performing a year over year growth rate of 20%.
  • Provided IT Management, IT Strategy, and Management Information System (MIS) functions for a cloud computing data center system providing web services with an up-time record of over 99%.
  • Ranked in the top 25% of all Amazon sellers for the 2012 holiday season.
  • Performed data analysis for Internet marketing efforts utilizing Internet marketplaces, search engines, directories, press releases, banner ads, affiliate programs, and social media.
  • Managed Customer Relationship Management (CRM) system including workflows, forms, custom queries, data management, and campaigns.
  • Designed, implemented, and performed project management for multiple multifaceted dynamic web applications consisting of eCommerce, community portal, search engine optimization (SEO), and disaster recovery elements.
  • Performed search engine keyword optimization and analytics reporting to enhance non-cost organic website traffic.
  • Integrated open source software applications with application programming interfaces using SQL(MySQL), HTML, JavaScript, CSS, AJAX, and PHP to automate the importation of product sales and supplier inventory systems.
  • Provided business vendor management, procurement, process improvement, budgets, financial reporting, and sales forecasts.
  • Created business process and procedures documentation for system end users including flow charts& data tables using Microsoft Word, Visio, Excel, and Adobe Acrobat.
  • Performed on-going troubleshooting, problem solving and business analysis for business process improvement to optimize marketing, sales and order fulfillment.
  • Sourced product suppliers and manufacturers.
  • Member of National Association of Music Merchants (NAMM)

Portfolio Links:

2002 - 2008
Get It All.Net

Owner / Director, Information Technology & Web Development

Founder of Get It All.Net, an online music instruction company providing digital lessons and reference materials for guitar and bass players. Promoted new independent artists through an in-house custom portal using API integrations with online music news organizations and manual creation of content. Company was expanded to include physical music products which was integrated into and rebranded as Seismic Music in 2008.

  • Authored seven (7) guitar and bass instruction books, each registered with international standard book numbers (ISBN), which are currently being marketed and published under contract by Lulu Press Inc.
  • Created opt-in email subscription lists for music instruction tips, current music news events, and product up-selling.
  • Integrated open source software applications with application programming interfaces using SQL (MySQL), HTML, JavaScript, CSS, AJAX, and PHP to automate the importation of sales records into Intuit Quickbooks.
  • Designed, implemented, and performed project management for multiple multifaceted dynamic web applications consisting of eCommerce, community portal, and disaster recovery elements.
  • Performed search engine keyword optimization and analytics reporting to enhance non-cost organic website traffic.
  • Created business process and procedures documentation for system end users including flow charts & data tables using Microsoft Word, Visio, Excel, and Adobe Acrobat.

Get It All.Net Website

2000 - 2002
Credence Systems Corporation

Manager, Enterprise Applications

Provided managerial and technical leadership to a team of ten information technology professionals consisting of systems architects and database administrators supporting Information Security for an SAP Enterprise Resource Planning (ERP) system using a data center comprised of multiple heterogeneous operating systems and SQL database systems.

  • Maintained a system uptime record of over 99%.
  • Managed a two million dollar annual budget.
  • Sourced and implemented a remote system monitoring and metric reporting system for network database servers to provide an accurate assessment of system capacity and performance. In addition,this system provided early warning detection for potential system issues, helping to prevent costly reduction in business productivity.
  • Provided analysis, design, and project management for enterprise server enhancements and upgrades, which resulted in an increase to the systems overall performance, storage capacity, and user satisfaction.
  • Established a network test lab to use for potentially destructive operating system, and application changes, upgrades, and patches. This significantly reduced downtime due to system errors on allbusiness production systems when new business requirements, and critical system patches were implemented.
1994 - 2000
Network Computing Devices, Inc.

Manager, Information Technology & Systems

Created and managed a team of eight information technology professionals located in Oregon and California. The team included network administration, systems administration, security, and web development staff supporting a telecommunications, UNIX, Linux, and Microsoft windows server datacenter.
  • Performed requirements analysis, design, implementation, and internationalization an Oracle based corporate Customer Information System (CIS) used to augment the Sales, Marketing, Technical Support, and Engineering departments in the United States, France, Germany, and Australia.
  • Received an annual review rating of “Exceeds Expectations” five years in a row.
  • Maintained a system uptime record of over 99%.
  • Prepared and managed a one million dollar annual budget.
  • Managed a heterogeneous environment consisting of servers, clients, and desktops. Included management of Network Security, DNS, Active Directory, NFS, sendmail (SMTP), and VPN services.
  • Recommended, designed, upgraded, expanded, and implemented enhancements to the corporate local and wide-area networks.
  • Maintained quality assurance test lab systems and infrastructure.

Portfolio Links:

1991 - 1994
eMachines, Inc.

Systems Administrator

  • Managed and maintained heterogeneous desktop and server systems.
  • Managed and maintained computer network operations and enhancements.
  • Administered telephone and related communications equipment including automated attendant operations, voicemail, and fax on demand systems.
1990 - 1991
Oregon State University

Software Engineer

Designed, engineered, and implemented a statistical analysis database application for the Port of Portland to aid in defining an optimized method of placing piles and bents for future dock construction at the port.

Education

2020 - 2023
Portland State University

M.S. Engineering and Technology Management

Maseeh College of Engineering & Computer Science
2018 - 2020
Portland State University

B.S. Economics

College of Urban and Public Affairs
Presidents List Honors

2010 - 2011
Linn-Benton Community College

Visual Communications

School of Graphic Arts
Honor Roll

1987 -1991
Oregon State University

Computer Science

School of Electrical Engineering and Computer Science

Honors and Awards

2022
Portland State University

Phi Kappa Phi Honor Society

Top 10% of Graduate students across all disciplines.

2019
Portland State University

Presidents List - Outstanding Academic Achievement

Overall GPA greater than 3.5 with a 4.0 GPA in the term awarded.

Received award in Fall and Spring Terms with a 4.0 GPA.

2010
Linn-Benton Community College

Honor Roll - Outstanding Academic Achievement

Overall GPA greater than 3.5, with a 4.0 GPA in the term awarded.

Patents

2011
USPTO

Publicly Accessible Delivery Confirmation System for Virtual Digital Download Items

Anti-Fraud Protection for Digital Products

United States Patent: US7895298

Organizations

2022 - Present

Phi Kappa Phi Honor Society

The Honor Society of Phi Kappa Phi is an honor society established in 1897 to recognize and encourage superior scholarship without restriction as to area of study and to promote the "unity and democracy of education." The Honor Society of Phi Kappa Phi is the nation's oldest and most selective all-discipline honor society. Standards for election are extremely high. Phi Kappa Phi's mission is "to recognize and promote academic excellence in all fields of higher education and to engage the community of scholars in service to others." In honoring "those persons of good character who have excelled in scholarship, in whatever field, it will stimulate others to strive for excellence."

2022 - Present

IEEE Technology and Engineering Management Society

Encompasses the management sciences and practices required for defining, implementing, and managing engineering and technology. Specific topics of interest include, but are not limited to: technology policy development, assessment, and transfer; research; product design and development; manufacturing operations; innovation and entrepreneurship; program and project management; strategy; education and training; organizational development and human behavior; transitioning to management; and the socioeconomic impact of engineering and technology management.

2020 - Present

American Economic Association (AEA)

Once composed primarily of college and university professors in economics, the American Economic Association (AEA) now attracts 20,000+ members from academe, business, government, and consulting groups within diverse disciplines from multi-cultural backgrounds. All are professionals or graduate-level students dedicated to economics research and teaching.

2012 - 2017

National Association of Music Merchants (NAMM)

NAMM Membership is restricted to a select group of companies that meet the association's Membership criteria; in general, those companies that manufacture, distribute and/or retail musical instruments/products. Likewise, attendance at NAMM trade shows is restricted to "trade only" companies (not open to the public).

Freelance Work

2006 - 2010
Various

Freelance Projects

While working with Seismic Music (2002-2017), I also performed freelance contract work on 16 projects with several clients. Received a 5 out of 5 star feedback rating with a 100% rating related to budget and completion time.

See Freelance Work Feedback from Clients

Publications

Volunteer Experience

1989-1990
Oregon State University

Systems Administrator

Systems Administrator for OSU Computer Science Departments Tektronix UTek UNIX systems. Administered SmallTalk , LISP, and C language libraries, user accounts, file system maintenance, compilation of operating system tools and daemons.

1988-1991
Fall Quarters BBS @ OSU

Systems Operator

Owned and operated a public free access computer dial-up bulletin board system (BBS) as a node for world-wide relay based messaging using FidoNet. In the 80's, before the Internet boom, this was a way to communicate in a "pen-pal" method on the computer in subjects from Computer Programming to entertainment such as Chess via email through local phone numbers (no long distance charges) to anyone in the world. U.S., Australia, and Great Britain were predominant in communicating thru FidoNet Dial up speeds supported: 300/1200/2400 baud. (http://bbslist.textfiles.com/503/)

Technology Management

Machine Learning (AI / ML)

80%

Hierarchical Decision Modeling

95%

Operational Research Planning

80%

Communications

95%

Team Building

95%

Staff Management (Hire / Review / Release)

90%

Project Management (Agile / Waterfall)

80%

Systems Automation & Integration

95%

Business Process Engineering

90%

Departmental Budgeting

90%

Quality Improvement

90%

Legal Compliance

PCI Regulations

90%

Software Licensing (Open Source / Commercial)

95%

Non-Disclosure Agreements (NDA)

95%

HIPAA Regulations

75%

US Copyrights / DMCA

95%

US Patents and Trademarks

85%

Business Contracts

95%

GAAP / Financial Accounting

70%

SOX (Sarbanes-Oxley)

80%

CAN-SPAM Act Standards

95%

Business Tools

MS Word / Google Docs

95%

MS Excel / Google Sheets

95%

MS PowerPoint / Google Slides

95%

WordPress

85%

MS Project

85%

QuickBooks

85%

Enterprise Applications

E-Commerce (osCommerce / Magento)

90%

Enterprise Resource Planning (SAP)

75%

Customer Relationship Management (SugarCRM)

70%

Engineering Support (Remedy)

80%

Design Tools

MS Visual Studio Code

%

MS Visio

95%

Adobe Dreamweaver

95%

Adobe Illustrator

95%

Adobe Photoshop

90%

Adobe InDesign

80%

Coding Skills / Languages

Python

80%

R (RStudio, Shiny, RMarkup, LaTeX, LP, ompr, ROI)

60%

SQL (Oracle / MySQL / MariaDB)

95%

PHP

95%

JavaScript

95%

HTML / CSS

100%

C / C++

85%

Git / GitHub / SCCS

85%

Shell / SH / CSH

65%

Pascal

85%

Computer Networking

TCP/IP

95%

DHCP / PPP

100%

DNS

95%

NIS

95%

FTP

85%

SNMP / POP

85%

VOIP / SIP

60%

VPN

85%

UDP/TCP

65%

HTTP (Apache)

90%

Operating Systems

Windows 95/7/10

95%

BSD UNIX

95%

System V UNIX

95%

Linux

95%

MacOS

80%

Cisco IOS

80%

Recent Portfolio Examples

A Comparative Economic Analysis for Cloud Computing

A Comparative Economic Analysis for Cloud Computing

Portland State, Projects
Phi Kappa Phi Honor Society Membership

Phi Kappa Phi Honor Society Membership

Accomplishments, Portland State
Marketing Plan for Facebook VR/AR Wristband

Marketing Plan for Facebook VR/AR Wristband

Portland State, Projects
Tourism Route Optimization for Portland, Oregon

Tourism Route Optimization for Portland, Oregon

Portland State, Projects
Opening a Multi-branded Ghost Kitchen Project

Opening a Multi-branded Ghost Kitchen Project

Portland State, Projects
HDM Model for Readiness of Restaurant Delivery Systems

HDM Model for Readiness of Restaurant Delivery Systems

Portland State, Projects
Initial Decision Framework for the Implementation of Virtual Teams

Initial Decision Framework for the Implementation of Virtual Teams

Portland State, Projects
IEEE Technology and Engineering Management Society

IEEE Technology and Engineering Management Society

Certificates, Portland State

Recommendations

Duane Murray has worked directly for me at Network Computing Devices, Inc. for the last five years of his six and one half years with the company. He has functioned as the Manager of IS/IT for the Beaverton site and as the application system manager for the Remedy system for all of NCD. I am writing this letter to highly recommend him as an employee with your organization. Duane is a conscientious, highly-skilled professional, technician, and administrator for NCD and has made significant contributions to the growth and development of the IS/IT organization both within Beaverton and throughout the company. When he is called upon, he will do whatever it takes to assure that the tasks he and his organization are assigned are accomplished when he said they will be accomplished. He meets his commitments. He essentially built an organization from scratch and generated incredible loyalty from those who worked for him. He held them to high standards and generally is able to give them freedom and tools to accomplish what was asked. When tools were not available, Duane is very creative and is able to find alternate solutions with acceptable results.

William Steele, Director of IT

William Steele, Director of IT

Network Computing Devices, Inc.

Duane and I collaborated together on various projects during our time at Network Computing Devices. I, and my department, were a customer of Duane's (a rather demanding customer as I recall) and I can speak very highly of Duane, his commitment and dedication to working with us to develop systems that were instrumental in our being able to deliver World Class Support to NCD customers. Duane's work with us on the phones (AT&T / Lucent) , REMEDY call tracking system and design, of which he was the major architect, and subsequent SUN Server based customer survey system was instrumental in our success. Duane is a consummate IT professional and I would not hesitate to hire or recommend him to any employer looking for someone who cares about his customers, their needs. Duane has a keen eye for integrating multiple vendors products in to a cohesive solution that meets or exceeds his customers needs.

David Katz, Director, Technical Support

David Katz, Director, Technical Support

Network Computing Devices, Inc.

Thank you for your participation on the Pharos Project. Your efforts and support were an important element in making our implementation of SAP HR/Payroll here at Credence a success. The Pharos Project will provide significant improvements in our efficiency, data management, data availability, and ultimately the service we can provide to our customers. It also has established the foundation upon which we will be able to expand capability and accountability across the organization, allowing Human Resources and Payroll Departments to focus less on administrative tasks and more on value-added activities. These improvements were not possible without your contribution. On behalf of Credence Systems and Steering Committee for the Pharos Project, thank you. We sincerely appreciate your participation.

Sharon Atkinson, VP Human Resources

Sharon Atkinson, VP Human Resources

Credence Systems Corporation

This letter is to commend and thank you on your performance as Systems Administrator at E-Machines. Your performance in your position has consistently exceeded my expectations. Your expertise in systems networking has been a real asset to the company. Each time you have been assigned a task, you have completed it before the deadline and have handled problems on your own. Your problem-solving abilities have greatly aided me in functioning at a higher level. Many problems have been solved before I am even aware of them. Your installation of the network fax software has saved the company a large amount of time and money. The network backup system you have installed has also allowed us to safeguard our data with a minimum of manual labor. Your vision and understanding of the way systems can help a company save money and increase productivity would be a great benefit to any company. Thank you for your consistently open-minded, team-oriented approach to problem solving. Your dedication and hard work are greatly appreciated.

Michael Lamore, Systems Manager

Michael Lamore, Systems Manager

E-Machines, Inc.

I'd like to express my personal thanks to you for your efforts in keeping Credence on a continued path of excellence. On behalf of the Board of Directors and the Company's Executive Team, thank you for your contributions and we look forward to your continued support.

Graham J. Siddall, CEO

Graham J. Siddall, CEO

Credence Systems Corporation

The shareholders and I would like to thank you for your many efforts and accomplishments over the past months. We are proud of your contributions, but more than that, proud that you gave just a little more each day in the performance of your job. This is where our future success lies.

Steve Vollum, Chairman

Steve Vollum, Chairman

E-Machines, Inc.

Duane was one of the few managers I have had who was technically skilled at an advanced level. He was able to grasp the most advanced concepts quickly and completely. He is someone I would gladly work with again.

Alan Olsen, Systems Security Engineer

Alan Olsen, Systems Security Engineer

Network Computing Devices, Inc.

I am writing to thank you for the assistance you provided to Gene Tupper and me on our pile driving study for the Port of Portland. Our final report is now in review by the Port, and it appears that we have essentially completed the work to its satisfaction. Your efforts to help us establish an automated database, and your development of various analysis routines and codes were key elements of our being able to handle the voluminous field data in an efficient and appropriate manner. You truly made a major contribution to the project. We appreciate your helpfulness and attention to detail.

Lee Schroeder, Associate Dean, College of Engineering

Lee Schroeder, Associate Dean, College of Engineering

Oregon State University

On behalf of Amazon, we want to congratulate you on your outstanding performance during the 2012 holiday season. Your sales ranked among the top 25% of all Amazon sellers. In addition, your customer satisfaction ratings were excellent - A+ - during this period. Thank you for the hard work and dedication that made these results possible. You provide an exceptional shopping experience for customers on Amazon. We wish you a happy and successful 2013.

Amazon Services Team

Amazon Services Team

Amazon for Seismic Music

Congratulations on becoming an eBay Top-rated seller! By consistently providing the best buying experiences to your customers as a PowerSeller, you have earned this respected status. Congratulations on the great work. I look forward to a long and mutually rewarding working relationship.

Lorrie Norrington, President eBay Marketplaces

Lorrie Norrington, President eBay Marketplaces

eBay Inc.